What Our Privacy Policy Covers
This Privacy Policy covers information you provide during account creation, including your contact details and the phone verification step required before account access. We also record operational details needed to match a deposit or withdrawal request with its status, such as a DANA, OVO, GoPay or
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QRIS reference, without treating your wallet balance as public content. Browser type, device settings, sign-in time and security events help us protect the account and keep the correct session open. We use this data to deliver the requested account service, investigate payment mismatches, answer support questions
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and meet applicable obligations. Where access or eligibility is discussed, it depends on local law. We do not ask you to send a wallet PIN or full password through a support message. The policy applies when you use the mobile browser or desktop path, and changes
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will be placed on this page with an updated effective date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.